DOGOOD MASTER SERVICES AGREEMENT

This Master Services Agreement (“Agreement”) is entered into by and between MyDoGood, LLC (“DoGood”) and the customer identified in an applicable Order Form (“Client”).

This Agreement governs all services provided by DoGood to Client. By executing an Order Form referencing this Agreement, Client agrees to be bound by the terms below.

1. Services

DoGood provides access to a network of verified technology leaders and facilitates meetings between Client and such leaders (“Meetings”) based on mutually agreed ideal customer profile (“ICP”) and qualification criteria.

Meetings are typically conducted as virtual meetings unless otherwise agreed by both parties.

DoGood does not guarantee revenue, pipeline, or commercial outcomes from Meetings.

2. Meeting Qualification & Completion

A “Completed Meeting” means a meeting that:

  • Occurs as scheduled, and

  • Meets the mutually agreed ICP and qualification criteria.

Meetings that do not meet such criteria shall not be considered completed or billable and will not count toward meeting charges or prepaid credits.

3. Buyer Access & Intelligence

DoGood provides Client with access to verified buyer profiles, qualification details, and related intelligence required to source and facilitate Meetings (“Buyer Access & Intelligence”).

Buyer Access & Intelligence is required to launch a campaign and is governed by the applicable Order Form.

Once Buyer Access & Intelligence is granted, related fees are non-refundable except as required by law.

4. Fees & Billing

Fees for Services, including Buyer Access & Intelligence, Completed Meetings, and any prepaid meeting credits, are set forth in the applicable Order Form or as otherwise made publicly available by DoGood.

Unless otherwise stated:

  • Buyer Access & Intelligence fees are invoiced upon campaign launch

  • Prepaid meeting credits are invoiced upon execution of the Order Form

  • Pay-as-you-go meeting fees are invoiced after each Completed Meeting

All invoices are due upon receipt unless otherwise stated in the applicable Order Form.

5. Prepaid Meeting Credits & Continuation of Service

Client may elect to purchase prepaid meeting credits as specified in an applicable Order Form.

Prepaid meeting credits:

  • Do not expire

  • May be used at Client’s discretion

  • Are applied before pay-as-you-go billing

When prepaid meeting credits are exhausted, Services continue on a pay-as-you-go basis unless Client elects to purchase additional meeting credits.

There are no automatic renewals or long-term commitments.

6. Client Responsibilities

Client agrees to:

  • Provide accurate ICP and qualification criteria

  • Participate in Meetings in good faith

  • Respond reasonably to scheduling and coordination requests

Client acknowledges that failure to accept or participate in Meetings does not entitle Client to refunds of Buyer Access & Intelligence fees or prepaid amounts.

7. Confidentiality

Each party agrees to protect the other party’s confidential information using reasonable care and to use such information solely for purposes of this Agreement.

Confidential information does not include information that is publicly available or independently developed without reference to the other party’s confidential information.

8. Data & Privacy

DoGood may process business contact information in connection with providing the Services.

Each party agrees to comply with applicable data protection and privacy laws.

9. Intellectual Property

Each party retains ownership of its respective intellectual property.

No rights are granted except as expressly stated in this Agreement.

10. Disclaimer

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED “AS IS.”

DOGOOD DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOGOOD’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT TO DOGOOD IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL DOGOOD BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

12. Termination

Either party may terminate this Agreement upon written notice.

Termination does not relieve Client of payment obligations incurred prior to termination.

Buyer Access & Intelligence fees and prepaid amounts are non-refundable except as required by law.

13. Governing Law

This Agreement shall be governed by the laws of the State of New York, without regard to conflict of law principles.

14. Entire Agreement

This Agreement, together with any applicable Order Forms, constitutes the entire agreement between the parties and supersedes all prior agreements or understandings.

In the event of a conflict between this Agreement and an Order Form, the Order Form shall control.

15. Electronic Signatures

Electronic signatures are deemed legally binding and enforceable.

MyDoGood, LLC

8 Carolina Cherry Ct
Fairport, NY 14450
www.mydogood.com