DoGood Member Spotlight: Joe Ciconte

Professional Summary:

Experienced IT Operations and Support Specialist with a strong background in core business  applications, end-user computing, and enterprise systems administration. Proven track record of  maintaining, upgrading, and optimizing business systems to ensure operational efficiency and  continuity. Skilled in identifying opportunities for automation and system improvement, and in  supporting critical IT initiatives from planning through implementation. 

Extensive expertise in network and system security, SIS (Student Information Systems)  administration and development, and cloud infrastructure. Highly experienced in Office 365,  SharePoint, Active Directory, SQL Server, and leading security solutions including SentinelOne,  SonicWall, Fortinet, ESET, Symantec, and Trend Micro. Adept at providing technical support  across multiple platforms through in-person, phone, and remote channels. 

Notable accomplishments include: 

∙ Successfully led companies through ransomware incident recovery, restoring over 95%  of compromised data. 

∙ Partnered with cybersecurity forensic experts and the FBI to neutralize and mitigate  advanced cyber threats. 

∙ Executed multiple full-scale migrations to Microsoft 365 environments, including  comprehensive end-user training. 

∙ Transitioned organizations from traditional on-premises networks to secure, cloud-based  infrastructure.

Company Name & Description:

St. Celestine School. A PreK – 8th grade Catholic school with about 300+ students.

Company Website:

https://stcelestineschool.org/ 

Year Founded:

1947 

Headquarters Location:

Elmwood Park, IL.

Current Projects/Initiatives:

Combining a deep technical skillset with hands-on experience and strong communication abilities, I thrive in fast-paced environments where IT infrastructure, security, and business  continuity are mission-critical.

Quote (on a key industry trend or initiative you're passionate about):

"An investment in knowledge pays the best interest." - Benjamin Franklin

LinkedIn Profile: 

https://www.linkedin.com/in/ciconte/