Your first DoGood meeting
Thirty minutes with a vendor you already said yes to. Here is exactly how it goes, what they see, and where it goes afterward. (Entirely your call.)
You opted in. So did they.
Nobody put you on a list. This meeting exists because two things happened. You told us the initiatives you're working on, and a vendor working on that exact problem built a profile we could match against it. When the fit was real, we showed you their full picture, who they are, what they do, and why you were matched. You said yes. So did they.
That's the whole gate. No cold pitch reached you, and nothing about you was shared until you opted in.
Two paths, depending on the vendor.
- If the vendor uses a calendar link
- Your introduction email includes their booking link. Pick whatever time works from their availability.
- If the vendor doesn't use a calendar link
- They’ll reply on the introduction thread within about 24 hours with two or three proposed times. Take one, or offer your own.
- Either way
- After the introduction we follow up to confirm a time got picked, and again afterward to confirm the meeting happened. If scheduling stalls, email us and we’ll move it along.
One conversation, on your terms.
- Format
- One 30-minute 1:1, virtual.
- Who you'll meet
- Usually the account executive, a senior salesperson, or the founder.
- Prep
- None. Show up as you are.
- Your job
- Be honest. That's it. Tell them what's true about your stack, your timeline, and your interest. A straight “this isn't a priority for us” saves you both the follow-up. That's a useful meeting, not a failed one.
They see what you chose to share.
Before the call, the vendor has your answers to their qualifying questions and your intent survey. That's deliberate. It means you don't spend the first ten minutes being discovered, and they don't spend it guessing. They also have your name, title, company, and contact details, which is what makes this a real conversation instead of an anonymous one.
Your information is never sold. Only a vendor you agreed to meet sees any of it, and only after you opted in.
You earn points for every completed meeting.
Points are added to your account once both you and the vendor confirm the meeting happened. We ask both sides more than once, so a slow reply from either of you doesn't cost you anything. If we still don't have both confirmations after 30 days, we credit you anyway.
Points are yours to redeem, and you can see current redemption options on the Rewards page in your portal. If your organization restricts personal compensation, the charitable-donation path is there.
Meetings also move your Member Level.
Follow-up is yours to choose.
You fill out a short survey, the vendor fills out theirs, and where it goes from there is up to the two of you. No commitment to buy, no obligation to continue. "Not a fit" is a completely normal outcome, and telling us is what makes your next match sharper.
If it was a fit, you now have a direct line to the people who build the thing, and you decide what happens next.
What if the vendor turns out not to be relevant?
Tell them on the call, and tell us in the post-meeting survey. Relevance is a rule we don't break.
Do I have to take future meetings?
No. Every request is a separate decision. Take the ones worth your time, skip the rest, no penalty and no questions asked.
Is my information sold or shared?
No. Your information is never sold. Only a vendor you agreed to meet sees your details, and only after you opted in.
Where do meeting requests show up?
By email from an @mydogood.com address, and in your portal. If one lands in Promotions or Spam, drag it to your inbox so you don't miss the next one.
What if I need to reschedule?
Open the meeting in your portal, pick a new time using the rep's calendar link, and submit the updated date. If the rep doesn't have a calendar link, email them directly to find a new time.
What if the vendor cancels or needs to reschedule?
You can rebook with them directly. Reply on the email thread, or use their calendar link to pick a new time. If you'd rather not go ahead at all, email meetings@mydogood.com and we'll let the vendor know.
What if I have to cancel, or something comes up and I miss it?
If you're still interested, just reschedule. If you no longer want the meeting, let us know and we'll update the vendor.
Will the vendor follow up after the meeting?
Probably, and that's normal. They have your contact details, and most reps follow up after a conversation they thought went well. If you'd rather they didn't, the simplest thing is to say so on the call. You can also note it in your post-meeting survey, or email meetings@mydogood.com and we'll pass it along.
Anything else, just ask.
A real person reads this. Email us at meetings@mydogood.com and we'll sort it out before your call.
Your first DoGood meeting
Thirty minutes with a member who already said yes to you. Here is exactly how it gets scheduled, what you'll know going in, and what happens after.
They opted in. So did you.
This meeting exists because two things happened. A member told us the initiatives they're working on, and you built a profile we could match against it. When the fit was real, we showed the member your full picture, who you are, what you do, and why you were matched. They said yes. So did you.
Two paths, depending on your team.
- If your team uses calendar links
- You'll get an introduction email with the member's contact details and your booking link. Feel free to reply on that thread to introduce yourself.
- If your team doesn't use calendar links
- You'll be introduced by email and are expected to reply within 24 hours on the same thread with two or three proposed dates and times. If you haven't heard back after about 48 hours, follow up again. If scheduling stalls after that, email us.
- Either way
- After the introduction we follow up to confirm the meeting got scheduled, and again afterward to confirm it happened. You're not left guessing, and neither are we.
Not a cold call, and not a blind one either.
Before the call you have the member's contact details and the context that made the match, so you're not starting from zero. This is an introductory conversation, not a full sales pitch. Use the time to:
- Understand the member's priorities
- Share relevant context about your solution
- Determine whether follow-on steps make sense
Keep it focused and consultative. Tailor the discussion to the member's role, lead with value over a full demo, and agree on what happens next while you're both still on the call, even if the honest answer is "not this quarter."
A short survey, and a clear ask.
You'll get a short post-meeting feedback survey. Completing it confirms meeting quality, updates your internal team, and helps maintain marketplace standards for everyone using it.
If the meeting didn't happen, let us know and tell us whether it's been rescheduled. That's what keeps the record straight and keeps future matches accurate.
What if the member turns out not to be a fit for what we sell?
Tell them on the call, and tell us. Relevance is a rule we don't break. If a match isn't right, flag it so we can course-correct future matches.
What if I don't hear back after the introduction email?
Follow up after about 48 hours. If it's still stalled, email meetings@mydogood.com and we'll help get it moving.
What if I need to reschedule?
Email meetings@mydogood.com so we can notify the member. We also recommend following up on the invite directly, so the member doesn't show up to an empty meeting room.
What if the member cancels or no-shows?
Email meetings@mydogood.com and we'll follow up with the member to get it rebooked.
Questions at any point, just ask.
Scheduling, follow-up, feedback, anything. Email us at meetings@mydogood.com and we'll sort it out.